When shipping internationally, import taxes and duties may be imposed on your parcel by the destination country’s customs authorities. On EasyParcel, there are two payment methods for handling import taxes and duties:
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Prepaid By Sender (DDP - Delivered Duty Paid)
Under DDP (Delivered Duty Paid), the sender pays the estimated import duties and taxes upfront. The estimated tax and duty amount will be included in your total payment during checkout. Paying in advance helps reduce delivery delays and streamlines customs clearance for your receiver.
As the sender, you must ensure that shipment details (including declared value) are accurate and complete. Customs authorities and couriers reserve the right to impose additional charges if there is any misdeclaration.
How to book an international shipment with DDP:
Step 1: Log in to your EasyParcel account. Under “Send Parcel”, click on International Delivery and enter your parcel details.
Step 2: Choose a courier that supports DDP (such as Aramex or Janio) and click Book.
Note: You can check which couriers support DDU and DDP payment methods in this guide here.
Step 3: Fill in the sender’s details, receiver’s details, and parcel information. Turn on the DDP feature. The estimated tax and duties amount will automatically be added to your total.
Step 4: Proceed with payment as usual to confirm your shipment booking.
Postpaid By Receiver (DDU - Delivered Duty Unpaid)
Under DDU (Delivered Duty Unpaid), the receiver is responsible for paying import taxes and duties once the shipment arrives at the destination country. The courier or customs authority will notify the receiver to make the payment before the parcel is released.
Additional charges such as storage or handling fees may also apply depending on customs policies. The shipment will only be released for delivery after full payment is made.
As the sender, you should inform your receiver in advance that they are responsible for paying any duties, taxes, or additional charges imposed by customs.
In some cases, couriers may contact the sender first via email or SMS regarding duty charges. If no payment is made by the receiver, the charges may be billed to the sender’s EasyParcel account.
We’ve also introduced a Tax & Duties Calculator to help you estimate import duties before booking your shipment.