Quick Summary
To use EasyParcel, you sign up, enter sender/receiver/parcel details, compare courier quotes, choose a service, pay (either with credit or instant pay), print the airway bill, and then schedule a free doorstep pickup or drop off the parcel. The platform lets you compare multiple couriers like J&T, Pos Laju, etc., for domestic and international shipping, making booking and tracking simple and affordable.
We'll Cover:
Beginner's Video Tutorial
How do I check courier rates on EasyParcel?
EasyParcel allows you to check for delivery rates from different courier companies and book for delivery online. You're also able to compare the services offered by each courier company, such as pick up/drop off/cash on delivery/etc., and the timeline required by the courier to deliver your parcel.
All bookings include pick-up service from your chosen courier without additional charges.
You can easily compare multiple couriers' rates, their service ratings, and more simply by quoting your parcel details. You can also book to send anywhere in Malaysia or to more than 247 countries worldwide. Simply create an account for free to get started.
Which stores can I integrate with EasyParcel?
EasyParcel allows merchants to import orders, update fulfillment statuses, and provide dynamic rates at checkout with a few clicks of a button.
When you integrate your store with EasyParcel, we'll help you display a wide range of courier options to your customers at checkout with various solutions to choose from. Our smart algorithm helps you to display the cheapest and fastest shipping options available by calculating the rates based on your customer's products in their cart. Available with the following stores:
- Shopify
- WooCommerce
- OpenCart
- Open API
- View all stores
You may easily add a store to sync up your orders and manage your shipping preferences across multiple stores.
What shipping documents are required for EasyParcel bookings?
Air Waybill (AWB) and commercial invoices are required documents that will be generated once a booking is made. Just print it out, attach it to your parcel, and the courier rider will be there to pick up your parcel! All orders are processed automatically with the courier through the EasyParcel website.
Once you successfully create a parcel, you can easily download the Air Waybill (automatically generated) to attach to your parcels.
How to contact EasyParcel customer support?
EasyParcel has a comprehensive parcel status update system, with its tracking emails or tracking SMS sent to your receiver and a tracking page called EasyTrack to keep you updated in real-time of your parcel's location.
The customer support team at EasyParcel is always ready to help you with your inquiries, be it on courier status, troubleshooting store integrations, marketing tools, and more, at only an email, or chat away.
You may easily contact us via email or live chat for your delivery inquiries, or you can first check out our help centre to find your answers too.
