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What is the Restricted, Prohibited and Non Compensation Items?
Please note that certain items are strictly prohibited from being sent by any of our courier partners. Make sure to check your item against the list of prohibited items list before delivery. If the item in the parcel is listed under the...
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Can I schedule a pickup with courier directly?
We'll Cover: Can I schedule a pick up with courier directly? How to schedule a pick up when booking for domestic and international delivery? How to schedule a pick up when booking for on-demand delivery? How to reschedule a pi...
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What is Parcel Value?
Parcel value otherwise refers to the estimated value of your parcels content. The value is important as it will determine the amount of claim that can be obtained in cases where the parcel is lost or damaged during transit. The parcels ...
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What is a courier manifest in shipping?
We'll Cover: What is a manifest? How to generate a manifest? What is a manifest? Prior to handing over your shipments to the booked courier, you would normally need to provide a shipment list that acts as a proof of collec...
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What is the commercial invoice?
A commercial invoice refers to a paper that includes the parcels details, primarily its contents which is important and required for customs clearance. One unique feature from EasyParcel is that a commercial invoice will be automaticall...
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What are Brexit, VAT & EORI Changes?
We'll Cover: VAT Registration EORI Changes VAT Registration Online merchants need to register for VAT in or der to collect tax on orders under 135GBP / approximately RM794.81 (Subjected to currency exchange rate). Once reg...
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What is IOSS (Import One Stop Shop)?
We'll Cover: What is IOSS? New VAT Rules: IOSS VS OSS How will this affect the business? Rules for IOSS How to register for IOSS Are there exceptions to IOSS? Is IOSS registration mandatory? How will the VAT package affect...
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When will the courier man come to pick up my parcel?
We'll Cover: Domestic or International parcel On-Demand parcel Scheduled pick up Courier service pick-up information Domestic or International parcel It's really easy to find out the estimated time for your courier t...
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How to assign an HS code to products?
A Harmonised Code (HS) is commonly used throughout the export process for goods. It is a standardized numerical method for classifying trade products and is used by custom authorities around the world to identify the goods being deliver...
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How To Use Your Thermal Printer?
We'll Cover: Setup Thermal Printer for Window Setup Thermal Printer for Mac How do I use a Thermal Printer with Window? How do I use a Thermal Printer with IOS? How do I use a Thermal Printer with Android? FAQ Introduct...
