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What is Cash On Delivery (COD)?
We'll Cover: What is Cash on Delivery (COD)? How does the Cash on Delivery (COD) service work in EasyParcel? What is Cash on Delivery (COD)? Cash on Delivery is a payment method where customers/receivers pay their orders w...
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How much does COD service cost?
We'll Cover: Which couriers provide COD service? How much does COD service cost? Which couriers provide COD service? Kindly refer to the table below to see our courier partners who provide COD service:- Flash Express ...
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How to create COD shipment on EasyParcel?
We'll Cover: How to book COD shipment at EasyParcel? How do I book multiple COD shipments at EasyParcel? How to book COD shipment at EasyParcel? EasyParcel allows you to check for delivery rates from different courier com...
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How to get my COD settlement amount?
We'll Cover: What is COD Settlement? How to withdraw my COD settlement amount? How to know which parcels are ready for settlement? What is COD Settlement? Cash On Delivery (COD) payment is when the buyer makes a payment ...
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How to get the COD invoices and statements?
Where can I get the COD Payout Statement/COD Invoice? You can download the COD invoice via the ‘COD Settlement‘ page. A section dedicated to COD invoice is located on the far right section of the page – click on your parcel’s invoice t...
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What does each status mean under the ‘COD Settlement’ page?
Status indicates the stages that your COD order is under. Understand what each important status means by referring to this table: Status Description Pending COD settlement enters this status when: 1. After you’ve purchased a COD shi...
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Is there a minimum or maximum amount limit for Cash on Delivery (COD)?
Yes, there is. The minimum and maximum amount limit for COD varies depending on our courier partners. Find out the COD amount limit for each courier below. Once you choose your preferred courier, you may start creating COD shipments ...
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What do I need to verify my account to withdraw the COD settlement amount?
We'll Cover: Things you need to verify your account How to verify your account? Things you need to verify your account In order to verify your account, you'll need to prepare your NRIC and find a place with natural li...
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When will my COD amount be released into my bank account after requesting a withdrawal?
Once a withdrawal request is made, the EasyParcel team will process your request, and payouts will be released to your bank account within 3–4 working days. Note: COD charges will be deducted from the total amount directly.
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When am I able to request a withdrawal for my COD amount?
Ready to withdraw your settlement amount? It's really easy with EasyParcel. But before we dive in on the simple steps, ensure that you have verified your account to be able to request a COD withdrawal. This is simply to ensure we me...
