Quick Summary
To verify your EasyParcel account and withdraw Cash On Delivery (COD) settlement amounts, you need to complete an eKYC process using your National Registration Identity Card (NRIC) or passport. Upload clear photos of your ID (front and back) and take a selfie. Start the process by scanning the QR code in the "COD Settlement" section.
What things are required to verify your account?
To verify your account, please prepare the following:
- Your NRIC (front and back) or passport
- A smartphone with a working camera
- A well-lit area (preferably natural lighting)
Tip: Ensure your ID details are clearly visible without glare, blur, or shadows.
How do you verify your account?
Step 1: Go to "Cash On Delivery" and click "COD Settlement". Scan the QR code at the top right using your phone to begin the eKYC process.
Step 2: You will be prompted to log in to your EasyParcel account on your mobile device.
Step 3: Read the reminder shown and click on "Let's Get Started".
Step 4: Tap the screen to start capturing photos of your NRIC (front and back).
Note: Ensure the image is clear, without glare, blur, or cropped edges.
Step 5: Follow the on-screen instructions to complete your selfie verification and submit your details.
Note: All information provided will be kept secure and confidential.