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How to create COD shipment on EasyParcel?

Quick Summary

To create a Cash On Delivery (COD) shipment on EasyParcel, log in, navigate to "Send Parcel," and input parcel details. Select a courier supporting COD (e.g., J&T, DHL eCommerce), activate the "Cash On Delivery" button, and enter the COD amount. Verify your account to receive the cash payout 3–4 working days after successful delivery.



How to book COD shipment at EasyParcel?

EasyParcel allows you to check for delivery rates from different courier companies and book for delivery online. You're also able to compare the services offered by each courier company.

Step 1: Go to "Send Parcel", click "Domestic Delivery", fill in the parcel details and hit "Quote & Book".

EasyParcel Domestic Delivery booking page showing parcel details fields and the Quote & Book button

Step 2: Choose a courier that provide Cash On Delivery (COD) service and click "Book".

Note: You may find out which couriers provide COD service here.

Courier selection results page highlighting couriers that support Cash On Delivery (COD) with a Book button

Step 3: Fill in the sender's details, receiver's details, parcel's details, choose date and turn on "Cash On Delivery" for this delivery plus its COD amount.

Note: You may find out the COD charges by each courier service.

Shipment details page showing the Cash On Delivery (COD) toggle enabled and a field to enter the COD amount

Step 4: You can "Add to cart" and proceed with payment as usual.


How do I book multiple COD shipments at EasyParcel?

Step 1: Import your shipment orders using the bulk parcel template or integrations.

Bulk Upload page showing how to import multiple shipment orders using the bulk parcel template

Step 2: After importing your shipment orders, you’ll be directed to the ‘My Cart’ page.

My Cart page displaying imported shipment orders after bulk upload

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Step 3: Select your orders, then proceed to click on the ‘Bulk Edit’ feature and hit Cash On Delivery (COD) from the dropdown.

Bulk Edit menu opened on My Cart with Cash On Delivery (COD) selected from the dropdown list

Step 4: Enable COD and agree to the terms & conditions.

COD bulk edit settings screen showing COD enabled and a checkbox to agree to terms and conditions

Step 5: Select your preferred COD amount method preferred that’s based on a fixed amount, or based on parcel value.

COD amount method selection showing options for fixed COD amount or COD amount based on parcel value

Step 6: Done! Proceed to checkout as usual.

Checkout or payment page after COD has been applied to selected bulk shipment orders


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