EasyParcel (Malaysia) Help Centre

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When am I able to request a withdrawal for my COD amount?

Ready to withdraw your settlement amount? It’s really easy with EasyParcel. But before we dive into the simple steps, make sure you have verified your account so you can request a COD withdrawal. This verification helps us maintain the highest security standards. Done with verification? Follow the steps below to check if you're eligible to withdraw.

Step 1: Go to “Cash On Delivery” and click on COD Settlement. If the status shows "To Release", you can submit a withdrawal request by clicking the "Withdraw" button.

You can learn more about other COD settlement statuses through our guide here.

COD Settlement page showing To Release status and Withdraw button

Note: Please ensure that your bank account details in the “Bank Information” tab are filled in accurately before making a withdrawal request.

Alternatively, you may refer to the courier’s timeline to understand when your COD amount will be ready for withdrawal.

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