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Calculation: How COD charges work
COD charges will be based on the fix rate or percentage fee set by the courier, and will be deducted directly from the COD amount set by you.
For example, if you book J&T Express to ship your parcel at the COD amount of RM100:-
J&T Express COD charges of RM7 or 4%, whichever is higher:
RM100 x 4% = RM4
As RM7 is the higher COD charge, this amount will be deducted directly from RM100 when you request to withdraw your COD amount from the "COD Settlement" page.
You may refer to the COD service costs for each courier partner to find out more on the COD charges.
Scenarios: How to apply the calculation when booking COD parcel
Scenario 1: Seller A bears both COD charges and shipping fee
- COD charges: Under COD amount, only the product amount is keyed in and the courier shall only receive the product amount from the receiver.
- Shipping fee: Is deducted from the seller's EasyParcel credit.
Scenario 2: Seller B bears shipping fee only
- COD charges: (The receiver bears the COD charges) Under COD amount, both the product amount and COD charges are keyed in by the seller for the courier to collect.
- Shipping fee: Is deducted from the seller's EasyParcel credit.
Scenario 3: Seller C bears COD charges only
- COD charges: Under COD amount, seller key in product amount and shipping fee, which will be collected by the courier.
- Shipping fee: (The receiver bears the shipping fee) Is deducted from the seller's EasyParcel credit)
Scenario 4: Seller D wants the receiver to bear both COD charges and shipping fee
- COD charges: (The receivers bear both COD charges & shipping fee) Under COD amount, seller keys in product amount, COD charges and shipping fee, which will be collected by the courier.
- Shipping fee: Is deducted from seller's EasyParcel credit.
You may also learn the minimum and maximum amount limits for COD amounts so you can better prepare for your next COD shipment.